Terms & Conditions
By booking a holiday through yousurftrip.com, you automatically agree to the terms & conditions stated in this document. A booking is not confirmed until the full down payment is made and received by yoursurftrip.com.
Please note that a booking is not confirmed until a deposit has been paid.
The outstanding balance after the paid deposit, has to be paid up to a month before arrival.
The cancellation policy is as follows:
- Cancelling more than 30 days before arrival, you will need to pay 20% of the total price.
- Cancelling 8 to 29 days before arrival, you will need to pay 50% of the total price.
- Cancelling 4 to 7 days before departure, you will need to pay 80% of the total price.
- Cancelling 3 days or less before departure, you will need to pay 100% of the total price.
Please keep in mind that you will already have paid a deposit, which is taken into account when calculating the outstanding balance you are due, due to cancelling.
Refunds will never be provided by yoursurftrip.com nor the surfschool, for surf days missed due to illness, injury, to take a non-scheduled rest day, or because you partake in another activity. When a surf lesson ends early, is moved or cancelled due to weather or surf conditions being unsafe or unviable, this will not be refunded. Instructors will do their best to maximize your time in the water every day.
Alterations and Termination
Surf camps reserve their right to make small alterations to a booking when there is no other option. However, changes would never impact the booking drastically and you will be notified as soon as possible. In order to maintain a fun environment for all, surf camps reserve their right to terminate your stay without a refund in the case of unacceptable behavior, disrespecting other clients, local residents, or staff.
Please be advised to have good travel insurance before going on holiday in general. Surf camps do not take responsibility for loss, theft or damage of property during your stay. Surf schools are insured for personal injury and 3rd party injury/damage during surf lessons/activities, but be aware of your actions and consequences when surfing. When surfing outside of the supervised zone and time, you will not be insured by the surf school’s surf-insurance. By joining surf lessons, you acknowledge that surfing has the potential of being a dangerous sport, and that inherent risks are involved. You are responsible for the consequences of your actions.
If you find yourself in a situation that you believe to be unfair, please don’t hesitate to contact us to help you further.